How to Become Involved in our Program
Get a Referral from your Doctor
We need a referral from your family doctor, diabetes specialist or other medical doctor who cares for you. They have to agree that you need our help and must complete the referral form. Referrals can be sent to us by fax, mail or their office can call us.
Our MSP-covered program accepts patients from all over British Columbia.
Obtain an Appointment for an Online Consultation with One of our Internal Medicine Specialists
Once we receive the referral form, we will contact you and provide you with an appointment with one of our specialists. This appointment will be done online from your own home or through any mobile device. We have dedicated staff available to help you with this online appointment. Before your appointment , we will also help you connect with our online, highly secure “Patient Home” page where you will answer some questions about your medical history. This will become your personal page where you will book appointments, receive communications from staff and complete questionnaires before attending some of our groups and modules.
Attend Your First Medical Visit Online
Your first visit will be with one of our internal medicine specialists online through a secure and simple system known as Doxy.me. Prior to your online doctor visit you will also spend time online with one of our obesity medicine assistants who will introduce you to the program and answer all of your questions. Follow up visits with the specialist will be booked as appropriate for your condition. Family doctors working in our clinic may also be scheduled to see you for diabetes follow ups, medication adjustments and mental health issues such as depression, anxiety, food addiction or attention deficit disorder.
Attend Core Group Sessions for Eight Weeks
You will attend a series of 90 minute group medical visits (physician supervised group classes) once per week for eight weeks. These groups are now online and highly interactive. You will get to ask questions through the online chat room and with your computer, phone or Ipad microphone. These groups provide an overview of essential skills and knowledge to get you started on your journey to a healthier future. Since our program is based on the best available scientific evidence, we do a lot of myth busting and we help you sift through the hype and empty promises you might have encountered on television, the internet, and the weight loss industry.
Attend Our Focused Modules and Special Groups
Every week (weekday evenings mostly) we run approximately 15 different groups designed to assist patients with a wide range of problems and issues. We will help you to determine which groups are important for you and in some cases, we will strongly suggest that you participate in specific groups to help you with your specific needs. Most of the groups are done in multi-week modules and some groups are done as single special topics. As the weeks, months and years in our program go by, you may elect to attend many of these groups and modules as a way to guide you on your journey to better health.
Individual physician visits will occur approx. every 6 months to check in on each patient's progress with their health and weight management. During these visits, weight-related medical conditions will be re-evaluated and treatment plans will be modified accordingly. Please note that individual follow ups may be done more frequently if appropriate.